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The FTC has enacted regulations governing the disclosure of written consumer product warranty terms and conditions on consumer products actually costing the consumer more than $15. The Rules can be found at 16 C.F.R. Part 701. Under the terms of the Act, ambiguous statements in a warranty are construed against the drafter of the warranty.
These extend the warranty for a further length of time. However, these warranties have terms and conditions which may not match the original terms and conditions. For example, these may not cover anything other than mechanical failure from normal usage. Exclusions may include commercial use, "acts of God", owner abuse, and malicious destruction.
(Showers, Celuch & Lust, 1993). Operating manuals may also contain information regarding the product's warranty and the terms and conditions that the consumer agrees to upon purchasing the product. Two examples of operating manuals are an owner's manual and a user guide.
Service warranty "providers" apply for licensure or registration, and then may sell their products, usually at the point of sale of the product, for example at the car dealership, or at the retail consumer electronics store, but some companies such as After, Inc, SquareTrade, Warranty Direct and Motoreasy also sell directly to consumers. In the ...
Statute may also declare a term or nature of term to be a condition or warranty. For example, the Sale of Goods Act 1979 (UK) s15A [7] provides that terms as to title, description, quality, and sample (as described in the Act) are conditions save in certain defined circumstances.
For an express warranty to exist between a seller and a buyer, the following must occur. [2]First, a statement must be made. This statement could be made by making a promise with the buyer about the product/service being offered, giving the buyer a description of the product/service being offered, or by providing the buyer with a sample of the product/service being offered. [2]
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