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BetterHelp is a mental health platform that provides direct online counseling and therapy services via web or phone text communication. [1] BetterHelp was founded in 2013 by Alon Matas and Danny Bragonier, and acquired by Teladoc in 2015, maintaining its service and brand name post-acquisition.
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Many current and former BetterHelp customers have begun receiving refund eligibility notices spanning from a $7.8 million settlement reached with the online therapy provider last year over ...
The company recorded a $790 million impairment charge related to BetterHelp in the second quarter and flagged a double-digit increase in customer acquisition expenses from last quarter.
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