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  2. Ben Minicucci - Wikipedia

    en.wikipedia.org/wiki/Ben_Minicucci

    In 2016, he became president of Alaska Airlines where he led the company’s expansion into California and was CEO of Virgin America during Alaska’s acquisition of the airline. [ 4 ] [ 5 ] AFAR magazine named Minicucci one of their Global Visionaries in 2019.

  3. Edgar Paul Boyko - Wikipedia

    en.wikipedia.org/wiki/Edgar_Paul_Boyko

    In 1956, Boyko defended Jack Marler, a former Internal Revenue Service agent accused of tax evasion. Despite a prosecution by later-Senator Ted Stevens, Marler was acquitted on a defense of "no taxation without representation", with Boyko citing the Territory of Alaska's lack of representation in the U.S. Congress. [1]

  4. Alaska Airlines - Wikipedia

    en.wikipedia.org/wiki/Alaska_Airlines

    By June 1985, it was able to end the strike by promising to reduce labor costs and maintain peace with unions. In November 1985, the airline introduced a daily air-freight service called Gold Streak, with service to and from Alaska. [9] Alaska Airlines was the launch customer for the MD-83 and operated many of these jets throughout the 1980s ...

  5. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  6. Horizon Air - Wikipedia

    en.wikipedia.org/wiki/Horizon_Air

    International service was expanded in May 1989 with flights to Vancouver and Victoria in British Columbia, using both Dash 8-100 and Fairchild Metroliner turboprop aircraft. Horizon was the launch customer for the Dornier 328 turboprop, intending to replace the Metroliners with this new aircraft which promised speed and comfort on par with ...

  7. Gate agent - Wikipedia

    en.wikipedia.org/wiki/Gate_agent

    [citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's ...