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2. Tealeaf - Wikipedia

   en.wikipedia.org/wiki/Tealeaf

   Tealeaf was a company providing analytics software for web and mobile applications. [1]Tealeaf's products are used to provide visibility into the online customer experience by capturing, analyzing and replaying session details of customers' visits to find site errors or issues and understand the impact that transaction failures have on business processes. [2]

3. NICE Ltd. - Wikipedia

   en.wikipedia.org/wiki/NICE_Ltd.

   The company developed risk management software for various markets, identifying risks for its customers. [8] In 2011 NICE acquired UK-based Fizzback, with the value of the deal said to be $80 million. [9] The UK company specialized in customer feedback, collecting real-time customer experience information.

4. Oracle Advertising and Customer Experience (CX) - Wikipedia

   en.wikipedia.org/wiki/Oracle_Advertising_and...

   The product suite was later named Oracle Cloud CX. By 2021, Oracle CX had been combined with Oracle Data Cloud and became Oracle Advertising and Customer Experience (CX). [5] In 2006, Oracle purchased Siebel Systems, [6] [7] and later expanded its Siebel CRM software, and on-premises tool, with its SaaS product, Oracle CRM on Demand. [8]

5. Oracle CRM - Wikipedia

   en.wikipedia.org/wiki/Oracle_CRM

   Oracle CRM is a customer relationship management system created by Oracle Corporation. [1] It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support.

6. Customer analytics - Wikipedia

   en.wikipedia.org/wiki/Customer_analytics

   Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing , site selection , and customer relationship management .

7. Cognos - Wikipedia

   en.wikipedia.org/wiki/Cognos

   Cognos Incorporated was an Ottawa, Ontario-based company making business intelligence (BI) and performance management (PM) software.Founded in 1969, at its peak Cognos employed almost 3,500 people and served more than 23,000 customers in over 135 countries until being acquired by IBM on January 31, 2008. [1]

8. Attitudinal analytics - Wikipedia

   en.wikipedia.org/wiki/Attitudinal_analytics

   Attitudinal analytics is a marketing technology application that involves the integration of online surveys that capture visitor intent and critical demographic attributes with the tracking of explicit behavior through click stream monitoring on websites. This quantitative user experience collects data from thousands of user sessions rather ...

9. Applied Predictive Technologies - Wikipedia

   en.wikipedia.org/wiki/Applied_Predictive...

   APT (now Mastercard) produces test and learn software for business analytics. [10] In February 2011, APT was awarded a patent that protects its core analytic technology for designing an in-market test and on matching test stores to control stores. [11] One of the company's patents was invalidated in 2020 by the US district court. [12]