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This is a list of software and information technology companies that are in the Fortune 500 list of the largest U.S. companies by revenue in the year of 2024. Company Type
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
Web Content Management System 8.6.17 Drupal: 2000 Easy Redmine: Easy Software Project management software 13.3.0 Redmine 2007 Entrance: dbEntrance Software SQL-based data exploration tool 1.3.34 Entrance Community 2007 Ext JS: Sencha Cross-browser JavaScript framework 6.7.0 Ext JS 2007 EyeOS: EyeOS Cloud-computing operating system 2.1beta EyeOS ...
System Creator License Implementation language(s) Back end Launch Date Faveo Helpdesk: Ladybird Web Solution Proprietary PHP: MySQL: 2015 GLPI: INDEPNET GPL: PHP: MySQL: 2003 HEAT: FrontRange Solutions Proprietary .NET Microsoft SQL Server, Oracle: 1990 Jira Service Management: Atlassian: Proprietary, Free for non-commercial use; hosted & on ...
Infra Corporation is a division of EMC Corporation that produces infraEnterprise, which is a multi-tier web-based IT Service Management software tool. The software is based on ITIL and it implements a number of ITIL processes, including Service Desk management (including Incident Management and Problem Management), Change Management, Release Management, Configuration Management (including ...
In 2018, the company introduced Zendesk Suite, which combines social media, live-chat, email, and other communications into a single ticket system. [32] An enterprise version of the software-as-a-service product was released in 2018. [24] By that time, 40 percent of Zendesk's revenue was coming from larger companies. [24]
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