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Unlike other union representatives, stewards work on the shop floor, connecting workers with union officials at regional or national levels. The role of shop stewards may vary from being a mere representative of a larger national union towards independent structures with the power of collective bargaining in the workplace.
Shop stewards are union representatives, "the infantry of the trade union." [ 116 ] They play a very important role in industrial relations, being in the best position to represent the union in the workplace and to relay information about the workplace to the union.
The NSSN was founded at a conference called by the National Union of Rail, Maritime and Transport Workers (RMT) on 7 July 2007. The proposal to re-establish a shop stewards movement came from an RMT sponsored conference to discuss working class political representation held in January 2006.
Organizational conflict, or workplace conflict, is a state of discord caused by the actual or perceived opposition of needs, values and interests between people working together. Conflict takes many forms in organizations. There is the inevitable clash between formal authority and power and those individuals and groups affected.
The Shop Stewards Movement was a movement which brought together shop stewards from across the United Kingdom during the First World War. It originated with the Clyde Workers Committee , the first shop stewards committee in Britain, which organised against the imprisonment of three of their members in 1915.
In other unions, the organizer's role is largely that of servicing members and enforcing work rules, similar to the role of a shop steward. In some unions, organizers may also take on industrial/legal roles such as making representations before Fair Work Commission, tribunals, or courts.