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2. AOL Video - Troubleshooting - AOL Help

   help.aol.com/articles/aol-video-troubleshooting

   If a streaming video appears choppy or plays like a slide show, please check out the solutions listed below to resolve the issue. After trying the first solution, check to see if the video starts working. If you're still having issues, continue trying the suggested solutions until the problem is fixed. Solutions. Enable only essential startup ...

3. Clear cache on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-cache...

   A browser's cache stores temporary website files which allows the site to load faster in future sessions. This data will be recreated every time you visit the webpage, though at times it can become corrupted. Clearing the cache deletes these files and fixes problems like outdated pages, websites freezing, and pages not loading or being ...

4. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance.

5. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   If AOL Desktop Gold is running slowly, try the solutions listed below. After trying a solution, please see if the problem with your Desktop Gold is fixed. If it's not, please continue to the next solution until the problem is fixed. Exit and restart Desktop Gold • If the issue still exists, proceed to the next step.

6. Fix problems sending AOL Mail

   help.aol.com/articles/aol-mail-troubleshooting

   Fix problems with image challenges when sending mail If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require ...

7. Clear cookies on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-on-a-web-browser

   Cookies are small files stored on your computer which remembers site data and makes logging in to these sites quicker and easier. If you encounter problems signing in to your AOL account, it may be due to an invalid cookie stored in your browser. Clearing the cookies in your browser will fix most of these problems.