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A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period.
In a firm's planning for returns, a primary factor is the remaining value of the material returning and how to recover that value. [14] "Returned goods, or elements of the product, could even be returned to suppliers and supply chain partners for them to re-manufacture." [15]
The return policy posted at a Target store In retail , a product return is the process of a customer taking previously purchased merchandise back to the retailer , and in turn receiving a refund in the original form of payment , exchange .
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A product recall is a request from a manufacturer to return a product after the discovery of safety issues or product defects that might endanger the consumer or put the maker or seller at risk of legal action. Product recalls are one of a number of corrective actions that can be taken for products that are deemed to be unsafe.
For example, in the European Union the Consumer Rights Directive of 2011 obliges member states to give purchasers the right to return goods or cancel services purchased from a business away from a normal commercial premises, such as online, mail order, or door-to-door, with limited exceptions, within two weeks or one year if the seller did not ...
These are used in process of manufacture and as such these are neither raw material nor finished goods. [8] Finished goods: Goods ready for sale to customers. Goods for resale: Returned goods that are salable. Stocks in transit: The materials which are not at the seller's location or buyers' location but in between are "stocks in transit".
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