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  2. Likert scale - Wikipedia

    en.wikipedia.org/wiki/Likert_scale

    Responses to several Likert questions may be summed providing that all questions use the same Likert scale and that the scale is a defensible approximation to an interval scale, in which case the central limit theorem allows treatment of the data as interval data measuring a latent variable.

  3. Kano model - Wikipedia

    en.wikipedia.org/wiki/Kano_model

    The data for the Kano model typically is collected via a standardized questionnaire. The questionnaire can be on paper, collected in an interview, or conducted in an online survey. For the latter, general online survey software can be used, while there also are dedicated online tools specialized in the Kano model and its analysis. [14] [15] [16 ...

  4. System usability scale - Wikipedia

    en.wikipedia.org/wiki/System_usability_scale

    In systems engineering, the system usability scale (SUS) is a simple, ten-item attitude Likert scale giving a global view of subjective assessments of usability.It was developed by John Brooke [1] at Digital Equipment Corporation in the UK in 1986 as a tool to be used in usability engineering of electronic office systems.

  5. Job satisfaction - Wikipedia

    en.wikipedia.org/wiki/Job_satisfaction

    The Job Satisfaction Survey (JSS) [63] measures satisfaction with nine facets: Pay, Promotion, Supervision, Fringe Benefits, Contingent Rewards, Operating Procedures, Coworkers, Nature of Work, and Communication. The Michigan Organizational Assessment Questionnaire job satisfaction subscale is a 3-item measure of general job satisfaction. [64]

  6. Questionnaire for User Interaction Satisfaction - Wikipedia

    en.wikipedia.org/wiki/Questionnaire_for_User...

    The Questionnaire For User Interaction Satisfaction (QUIS) is a tool developed to assess users' subjective satisfaction with specific aspects of the human-computer interface. It was developed in 1987 by a multi-disciplinary team of researchers at the University of Maryland Human–Computer Interaction Lab .

  7. Happiness at work - Wikipedia

    en.wikipedia.org/wiki/Happiness_at_work

    There are also surveys created to assess the job satisfaction level of employees. Job satisfaction is a different concept from happiness, but it is positively correlated to happiness and subjective well-being. [61] The main job satisfaction scales are: The Job Satisfaction Survey (JSS), The Job Descriptive Index (JDI) and The Minnesota ...

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