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Return fraud is the act of defrauding a retail store by means of the return process.There are various ways in which this crime is committed. For example, the offender may return stolen merchandise to secure cash, steal receipts or receipt tape to enable a falsified return, or use somebody else's receipt to try to return an item picked up from a store shelf.
In the United States, various abuses using the return process allegedly cost retailers more than $9 billion annually. [9] One common practice is the use of the system in order to "borrow" the merchandise at no charge. The customer who engages in this practice purchases the item for temporary use, then returns it when finished.
“Many times [in] class actions, the actual people who are harmed get, like, a coupon for $5 to the Outback Steakhouse or something; you don't really get meaningful relief,” Lewis said.
The expense associated with processing returns is “about a $30 project just on average," Jan Kniffen, CEO of retail consultancy J Rogers Kniffen Worldwide, told Yahoo Finance in a phone ...
With Trump's order to remove the exemption, Temu and Shein customers could see higher prices and longer shipping speeds, experts told Reuters. Shein and Temu did not respond to USA TODAY's request ...
Happy Returns LLC is an American software and reverse logistics company that works with online merchants to handle product returns. Purchased items can be returned in person without boxes or labels at third-party locations known as "Return Bars" including The UPS Store, Staples Inc., and Ulta Beauty stores, [1] with specific locations searchable on Happy Returns’ website.