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Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.
If you access AOL Mail from an app on your mobile device or your computer, your settings or actions could have caused emails to be deleted from your account or moved out of the Inbox.
If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
Block email addresses. 1. Open an email or select it from your mailbox. 2. Click the More icon. 2. Click Block Senders. 2. Optionally, select to also delete emails you've received from the sender.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Learn how to reset filter and app settings so emails go to your Inbox and not the Trash folder.
1. Click the Block Senders tab. 2. In the box under "Block mail from addresses I specify," enter the email address you want blocked. 3. Click the + icon 4. Alternatively, to remove the address, click the X icon next to the address you want removed.
Move messages into folders. 1. Sign in to your AOL Mail account from your mobile web browser. 2. Select the messages you want to move. 3. Tap the Move to icon at the bottom of the page. 4. Tap the folder you want to move the email to. Create new folders. 1. Sign in to your AOL Mail account from your mobile web browser. 2. Tap the Menu icon. 3.