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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

  3. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove ...

  5. Turn pop-ups off or on in your browser - AOL Help

    help.aol.com/articles/disable-or-enable-pop-ups...

    Turn pop-ups off or on in your browser Most modern browsers employ pop-up blockers to keep away the annoying ads or offers that can overwhelm your experience online. While this is often a good thing as it prevents malware and other programs from infecting your computer, it can also cause problems with legitimate sites like AOL Mail.

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Clear your browser's cache to reset your browser and wipe out all the little unwanted bits of info that have been stored, making it overall run better. Fix problems with missing emails When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or ...

  7. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  8. Locate your browser version - AOL Help

    help.aol.com/articles/how-do-i-find-the-version...

    Locating the version of the browser you're using is often the first step when attempting to troubleshoot and fix browser problems. Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure everything runs the way it's supposed to.

  9. AOL Mail - AOL Help

    help.aol.com/products/aol-webmail

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

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