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A new DWP billing system rolled out in 2013 proved to be a costly debacle, as well as a huge political crisis for City Hall. Customers were flooded with outrageously inflated bills, including a ...
In a tentative settlement, the Los Angeles Department of Water and Power has agreed to repay customers who were charged too much for sewer service from May 2016 to June 2022.
A federal judge refused to dismiss a Los Angeles DWP customer's lawsuit over the city's handling of a separate lawsuit over the utility's 2013 billing scandal.
The Los Angeles Department of Water and Power (LADWP) is the largest municipal utility in the United States with 8,100 megawatts of electric generating capacity (2021–2022) and delivering an average of 435 million gallons of water per day (487,000 acre-ft per year) to more than four million residents and local businesses in the City of Los Angeles and several adjacent cities and communities ...
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DWP transferred to a cloud-based service in 2016 using the government's G-Cloud purchasing process for IT services. The Crown Commercial Service states that "cutting administration costs and reducing the overpayments of benefits—usually because of out-of-date records of people's personal circumstances—protected the cross-government savings ...
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The Pension, Disability and Carers Service was an executive agency of the Department for Work and Pensions (DWP) which was created in April 2008. [1]The PDCS brought together two former separate executive agencies, The Pension Service and the Disability and Carers Service. [2]