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  2. Conflict avoidance - Wikipedia

    en.wikipedia.org/wiki/Conflict_avoidance

    Conflict avoidance is a set of behaviors aimed at preventing or minimizing disagreement with another person. These behaviors can occur before the conflict emerges (e.g., avoiding certain topics, changing the subject) or after the conflict has been expressed (e.g., withholding disagreement, withdrawing from the conversation, giving in).

  3. Conflict management style - Wikipedia

    en.wikipedia.org/wiki/Conflict_management_style

    The avoiding mode simply averts conflict by postponing or steering clear of it. Often this style is viewed as having low regard for both the issue at hand and your relationship with the other party. This style is unassertive and uncooperative. [2] Avoiding is stepping out of the way, delaying, or simply avoiding a situation.

  4. 7 Genius Phrases to Shut Down Conflict, According to a ... - AOL

    www.aol.com/7-genius-phrases-shut-down-234000465...

    Addressing conflict is often an excellent way to shut it down. "When the topic gets heated and passionate, you are faced with two options," Patel says. "One is to avoid conflict and stop the ...

  5. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.

  6. De-escalation - Wikipedia

    en.wikipedia.org/wiki/De-escalation

    Oliva et al. go on to outline the following specific de-escalation techniques: Effective Communication so that the officer and individual can understand each other. Active Listening Skills such as reflecting statements like "I understand that makes you angry". Use of minimal encouragers-brief responses, like saying 'OK,' that let the person ...

  7. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...