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The Association of Professional Flight Attendants (APFA) is a labor union which was founded in 1977 and represents over 28,000 flight attendants at American Airlines.In 2003, APFA played a major role [citation needed] in keeping American Airlines solvent and out of bankruptcy by giving back an employee bailout of $340 million in annual salary and benefits, for a total of over $3 billion.
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A study conducted in 2006 by Forrester Research, Inc. showed that 46 percent of large companies used a portal referred to as an employee portal.Employee portals can be described as a specific set of enterprise portals and are used to give an interface for employees to personalized information, resources, applications, and e-commerce options.
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An Alternate Employer Organization (AEO) is a human resource services firm targeting small and medium-sized business (typically less than 250 employees). AEO offerings include payroll processing, payroll tax filing, workers’ compensation insurance, health benefits, employers’ practice and liability insurance, and workforce management technology, training and development.
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SITA is a multinational information technology company providing IT and telecommunication services to the air transport industry. The company provides its services to around 400 members and 2,500 customers worldwide, which it claims is about 90% of the world's airline business. [4]