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In Leading Change (1996), and subsequently in The Heart of Change (2002), Kotter describes an eight stage model of successful change in which he seeks to support managers to lead change and to understand how people accept, engage with and maintain successful organisational change. The eight stages or steps include the creation of "a sense of ...
John P. Kotter, a pioneer of change management, invented the 8-Step Process for Leading Change. John P. Kotter, the Konosuke Matsushita Professor of Leadership, Emeritus, at the Harvard Business School is considered the most influential expert of change management. [29] He invented the 8-Step Process for Leading Change. It consists of eight stages:
As early as World War II (1939-1945), Lewin experimented with a collaborative change-process (involving himself as a consultant and a client group) based on a three-step process of planning, taking action, and measuring results. This was the forerunner of action research, an important element of OD, which will be discussed later.
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Heskett is the co-author of seven books and the sole author of one more book. In his 1992 book called Corporate Culture and Performance, co-authored with his HBS colleague John Kotter, Heskett studied 200 companies and concluded that adaptable corporate cultures led to higher financial returns. [3]
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