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  2. Small Business Phone System: A Guide to Service Types ... - AOL

    www.aol.com/small-business-phone-system-guide...

    Learn about conventional and modern small business phone services, from technologies to equipment, to decide which solution is best for your company. Small Business Phone System: A Guide to ...

  3. 10 Phone Systems for Small Businesses - AOL

    www.aol.com/10-phone-systems-small-businesses...

    Ready to upgrade your business communications? Start by comparing VoIP phone service providers.

  4. Avaya - Wikipedia

    en.wikipedia.org/wiki/Avaya

    Avaya provides business related equipment for its customers such as cameras, collaboration units, conference phones, headsets, IP phones, room systems, Vantage, and wireless handsets. These devices are compatible with various options for the three services provided to its customers as Avaya Cloud Office, Avaya Spaces, and Avaya UCaaS.

  5. Automated attendant - Wikipedia

    en.wikipedia.org/wiki/Automated_attendant

    Typically the auto attendant is included in a business's phone system such as a PBX, but some services allow businesses to use an AA without such a system. Modern AA services (which now overlap with more complicated interactive voice response or IVR systems) can route calls to mobile phones , VoIP virtual phones , other AAs/IVRs, or other ...

  6. A typical low-cost webcam (a Microsoft LifeCam VX-3000) for use with many popular video-telecommunication programs (2009). This list of video telecommunication services and product brands is for groupings of notable video telecommunication services, brands of videophones, webcams and video conferencing hardware and systems, all related to videotelephony for two-way communications with live ...

  7. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    In combination with systems such an automated attendant and automatic call distributor (ACD), call routing can be optimized for a better caller experience and workforce efficiency. IVR systems are often combined with automated attendant functionality. The term voice response unit (VRU) is sometimes used as well. [2]

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