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  2. Yale attitude change approach - Wikipedia

    en.wikipedia.org/wiki/Yale_Attitude_Change_Approach

    This approach has helped social psychologists understand the process of persuasion and companies make their marketing and advertising strategies more effective. [1] Like most other theories about persuasion and attitude change, this approach is not perfect.

  3. Service-dominant logic - Wikipedia

    en.wikipedia.org/wiki/Service-dominant_logic

    The first axiom (FP1) ' Service is the fundamental basis of exchange ' is based on the previously introduced definition of service as the application of operant resources (primarily knowledge and skill) for the benefit of another actor. S-D logic argues that it is always fundamentally service, rather than goods, per se, that actors exchange as ...

  4. Marketing ethics - Wikipedia

    en.wikipedia.org/wiki/Marketing_ethics

    Advertising is mass and paid communication, with a fundamental purpose to deliver information, acquire attitudes and induce action beneficial to the advertiser – generally the sale of the product or service. Advertising and promotion have a significant influence on people, society in large, while shaping their attitudes, behaviors and ...

  5. Advertising management - Wikipedia

    en.wikipedia.org/wiki/Advertising_management

    Advertising management is a career path in the advertising or marketing industries. Advertising and promotions managers may work for an agency, a public relations firm, a media outlet, or may be hired directly by a company to work in their in-house agency where they would take responsibility for communications designed to develop the company's ...

  6. AIDA (marketing) - Wikipedia

    en.wikipedia.org/wiki/AIDA_(marketing)

    A major deficiency of the AIDA model and other hierarchical models is the absence of post-purchase effects such as satisfaction, consumption, repeat patronage behaviour and other post-purchase behavioural intentions such as referrals or participating in the preparation of online product reviews. [10]

  7. Brand awareness - Wikipedia

    en.wikipedia.org/wiki/Brand_awareness

    Consequently, one of the goals for most marketing communications is to increase the probability that consumers will include the brand in their consideration sets. [citation needed] By definition, top-of-mind awareness is "the first brand that comes to mind when a customer is asked an unprompted question about a category."

  8. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    The book, Best Digital Marketing Campaigns In The World, defines customer engagement as, "mutually beneficial relationships with a constantly growing community of online consumers". The various definitions of customer engagement are diversified by different perspectives and contexts of the engagement process.

  9. Attribution (marketing) - Wikipedia

    en.wikipedia.org/wiki/Attribution_(marketing)

    The roots of marketing attribution can be traced to the psychological theory of attribution. [2] [3] By most accounts, the current application of attribution theory in marketing was spurred by the transition of advertising spending from traditional, offline ads to digital media and the expansion of data available through digital channels such as paid and organic search, display, and email ...