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Sprinklr is an American software company that develops a software as a service (SaaS) customer experience management (CXM) platform. [3] The company's software, also called Sprinklr, combines different applications for social media marketing, social advertising, content management, collaboration, employee advocacy, customer care, social media research, and social media monitoring.
In addition to the two main products, the company released FourWhere, a free location-based social search service that mashes up Foursquare in March 2010. [6] The company also offers Sysomos Heartbeat which provides social media monitoring and engagement capabilities to communication professionals, brand managers and customer support groups. [7]
Apart from commercial applications, social media monitoring has become a pervasive technique applied by public organizations and governments. Monitoring is a tradition within the public sector, and social-media monitoring provides a real-time approach to detecting and responding to social developments. Governments have come to realize the need ...
Tech leaders, including an early Facebook investor, launch a $30M campaign for independent social media. Free Our Feeds aims to counter billionaire control with the open-source AT Protocol. The ...
Mention is a social listening web application owned by DN Media Group and headquartered in Paris, France.Mention sells an all-in-one platform offering online monitoring, analytics, and social media management.
Brandwatch is a UK based social media suite company owned by Cision. [2] Brandwatch sells two different products: Consumer Intelligence and Social Media Management. [3] Consumer Intelligence is made up of three different products: Consumer Research, Add-ons Vizia and Reviews.
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