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Your rights as an airline passenger are minimal, but you do have some. If an airline cancels your flight, regardless of reason, here’s what you’re entitled to.
For flights from the UK and EU airports (as well as those in the wider EEA), European air passengers’ rights rules prevail. These were introduced in 2006 and are known as EC261.
Airlines are required by the DOT to offer a refund when they cancel a flight. It doesn't matter if the reason for the cancellation was outside their control, like weather, or within their control ...
– How long must a flight be delayed before I am entitled to assistance? It depends on the distance of the flight. For flights under 1,500km (932 miles) such as from Glasgow to Amsterdam: at ...
The Air Passengers Rights Regulation 2004 [1] [2] (Regulation (EC) No 261/2004) is a regulation in EU law establishing common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights.
A flight delay occurs when an airline flight takes off and/or lands later than its scheduled time. The United States Federal Aviation Administration (FAA) considers a flight to be delayed when it is 15 minutes later than its scheduled time. A flight cancellation occurs when the airline does not operate the flight at all for a certain reason.
Airlines in the United States are now required to give passengers cash refunds if their flight is significantly delayed or canceled, even if that person does not explicitly ask for a refund.
If you face disruption because flights are cancelled or delayed, then what can you do? Skip to main content. Sign in. Mail. 24/7 Help. For premium support please call: 800-290-4726 more ...