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Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
As part of the process, we bill a temporary $1 authorization charge to the credit card submitted. This is used only to verify the validity of the credit card and because you must be at least 18 years of age to purchase an AOL service. The $1 charge won’t actually be deducted from the account.
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