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  2. Truphone - Wikipedia

    en.wikipedia.org/wiki/Truphone

    The Smart Caller Line Identification (Smart CLI) technology ensures that the most appropriate number is displayed on the phone of the person the Truphone user is calling. [53] Mobile recording. Truphone's voice and SMS recording is integrated within the network infrastructure. [54]

  3. Call-recording software - Wikipedia

    en.wikipedia.org/wiki/Call-recording_software

    Call recording software records telephone conversations over PSTN or VoIP in a digital audio file format. Call recording is distinct from call logging and tracking , which record details about the call but not the conversation; however, software may include both recording and logging functionality.

  4. Answering machine - Wikipedia

    en.wikipedia.org/wiki/Answering_machine

    A Panasonic answering machine with a dual compact cassette tape drive to record and replay messages. An answering machine, answerphone, or message machine, also known as telephone messaging machine (or TAM) in the UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), is used for answering telephone calls and recording callers' messages.

  5. Voicemail - Wikipedia

    en.wikipedia.org/wiki/Voicemail

    Calls may be diverted to voicemail manually or automatically. The caller is prompted to leave a message and the recipient can retrieve the message at a later time. Voicemail can be used for personal calls and more complex systems exist for companies and services to handle customer requests.

  6. Automatic call distributor - Wikipedia

    en.wikipedia.org/wiki/Automatic_call_distributor

    An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...

  7. Truecaller - Wikipedia

    en.wikipedia.org/wiki/Truecaller

    Truecaller is a smartphone application that has features of caller ID, call-blocking, flash-messaging, call-recording (on Android up to version 8), chat and voice by using the Internet. It requires users to provide a standard cellular mobile number for registering with the service. The app is available for Android [1] and iOS. [2]

  8. Call-recording hardware - Wikipedia

    en.wikipedia.org/wiki/Call-recording_hardware

    It can be configured to record all calls or some calls, either randomly or on demand. Businesses, particularly call centers, use call recording for training, quality management, and legal compliance. Consumer call-recording hardware was introduced in the 1970s, along with the first consumer-grade answering machines. [1]

  9. Automatic number announcement circuit - Wikipedia

    en.wikipedia.org/wiki/Automatic_number...

    Automatic number announcement systems are based on automatic number identification. They are intended for use by phone company technicians, the ANAC system bypasses customer features, such as unlisted numbers, caller ID blocking, and outgoing call blocking. Installers of multi-line business services where outgoing calls from all lines display ...