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Last year, consumers filed 1.1 million complaints with the Better Business Bureau (BBB) against North American businesses, a 10% increase over 2009. "The complaints filed with BBB are not only a ...
Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
Michael Sohn/APSprint CEO Dan Hesse Sprint has been ranked last among U.S. cellphone service operators in a customer satisfaction survey by the influential Consumer Reports organization, scoring ...
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Investigating reports of the supposed scam, Snopes noted that all purported scam targets only reported being victimized after hearing about the scam in news reports. Snopes had contacted the Better Business Bureau, the Federal Trade Commission, and the Consumer Federation of America, none of whom could provide evidence of an individual having been financially defrauded after receiving one of ...
In 2013, the Philadelphia Federal Appeals Court held that consent to receive calls from collectors, banks, or telemarketers to consumers' cell phones may be revoked by the consumer. [8] The CAN-SPAM Act made a minor amendment to the TCPA to explicitly apply the TCPA to calls and faxes originating from outside the U.S.
The U.S. Consumer Financial Protection Bureau was defanged over the weekend by Trump administration appointees, after Russell Vought, the agency's acting chief, ordered the staff to halt work and tem
Complaints concerning telemarketing calls to homes and personal cell phones can be made to the Federal Communications Commission [14] and the Federal Trade Commission. [15] The Federal Communications Commission has created rules implementing the National Do-Not-Call Implementation Act.