Search results
Results From The WOW.Com Content Network
Ke – Is used as an abbreviation for Cost of Equity (COE). Ke is the risk-adjusted, theoretical rate of return on a Company's invested excess capital obtained through external investment s. Among other things, the value of Ke and the Cost of Debt (COD) [ 6 ] enables management to arbitrate different forms of short and long term financing for ...
The concept of customer relationship management started in the early 1970s, when customer satisfaction was evaluated using annual surveys or by front-line asking. [6] At that time, businesses had to rely on standalone mainframe systems to automate sales, but the extent of technology allowed them to categorize customers in spreadsheets and lists.
CRM—Customer Relationship Management; CRS—Computer Reservations System; CRT—Cathode-ray tube; CRUD—Create, read, update and delete; CS—Cable Select; CS—Computer Science; CSE—Computer science and engineering; CSI—Common System Interface; CSM—Compatibility support module; CSMA/CD—Carrier-sense multiple access with collision ...
Consumer relationship systems (CRS) are specialized customer relationship management (CRM) software applications that are used to handle a company's dealings with its customers. [1] Current consumer relationship systems integrate the software with telephone and call recording systems as well as with corporate systems for input and reporting ...
Lists of abbreviations in the English language: . Athletics abbreviations; List of business and finance abbreviations; List of computing and IT abbreviations; List of ecclesiastical abbreviations
The second is a link to the article that details that symbol, using its Unicode standard name or common alias. (Holding the mouse pointer on the hyperlink will pop up a summary of the symbol's function.); The third gives symbols listed elsewhere in the table that are similar to it in meaning or appearance, or that may be confused with it;
Main page; Contents; Current events; Random article; About Wikipedia; Contact us; Help; Learn to edit; Community portal; Recent changes; Upload file
The eCRM or electronic customer relationship management encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers through the use of information technology ( IT ).