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Furthermore, in the joined cases of Sturgeon v Condor, and Bock v Air France (C-402/07 and C-432/07), [26] the Fourth Chamber of the European Court of Justice held on 19 November 2009 that despite no express provision in the Regulation to compensate passengers for delay, passengers are now entitled to the compensation as set out in Article 7 ...
Owing to the disputed status of Taiwan, Air France could not operate flights to the island under its own name. In 1993, its subsidiary, Air Charter, began operating flights between Paris and Taipei via Hong Kong, [92] but after Air Charter ceased operations in 1998, a subsidiary called Air France Asie was established. [93]
The number of flight delays has increased as staff has been cut back as a result of the financial woes following the September 11 attacks. [7] Some of the causes of flight delays or cancellation include: Airline glitches. The top cause of flight delays, according to a USA Today analysis. [7] Congestion in air traffic [7]
In its first nine months, Refund.me processed claims from 122 airlines for passengers in more than 50 countries spanning five continents. [5] Refund.me is also reported to have processed claims from 419 airports. [6] According to the Refund.me website, it has cases from more than 110 countries and against more than 250 airlines.
While it is not clear if carriers should refund users regarding navigation taxes (related to the airline operation and to the governments, which do not appear on a ticket), other expenses, like security, air passenger duty, and noise/environmental can all be refunded, as these all relate to the passenger's use of any particular airport to depart/arrive on any particular flight.
Contact details for the travel agent or airline office. Ticketing details, either a ticket number or a ticketing time limit. Itinerary of at least one segment, which must be the same for all passengers listed. Name of the person providing the information or making the booking.
This is a list of active/operating airlines which have an Air Operator Certificate issued by the Direction Générale de l'Aviation Civile, [1] the Civil Aviation Authority of France. For French overseas departments and territories , see the sections for French Guiana , French Polynesia , Guadeloupe , Mayotte , New Caledonia , Réunion , Saint ...
A refund of the holiday cost if there's a significant flight delay and the holidaymaker decides not to travel; A response to any complaint raised within 28 days; Resolution of complaints as quickly as possible and, if it can't be resolved amicably, the guaranteed option of arbitration to find a settlement.
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