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Contact Us. Sign in to your online account to submit a new service request for covered home systems or appliances. Access your account Message Center to inquire about an existing service request or to review your home warranty coverage details.
In California, CHW branded service contracts are issued and offered by Home Service Club of California, Inc. (“HSCCA”) and sold exclusively by Home Service Club of California Insurance Services, Inc. Choice Home Warranties are not available in California.
Getting Service from Choice Home Warranty. With a home warranty, any time you need a repair for a covered appliance or system, you’ll simply submit a claim to get help from a local technician. The Choice Home Warranty claims hotline is available 24/7 by phone or online.
24/7 Home Warranty Service. Choice Home Warranty is available 24 hours a day, 7 days a week.
A home protection plan is the same as your home warranty. It defines the coverage for repairs or replacements. When you are ready to use your plan, simply contact our Claims Department at 1-888-531-5403. Explain your needs to a customer service rep or submit a claim online.
Constant contact and reliable customer service is the highest priority of Choice Home Warranty. When a home warranty policy holder calls our claims department, Choice Home Warranty will dispatch a Service Work Order to a local, qualified service contractor in the customer’s area.*
If a covered item needs service, simply call Choice Home Warranty's claims department at 1-888-531-5403. You can call 24/7/365, or submit a claim online. Do I have to pay a service call fee?
What if I need service? Is there a service call fee? Can I renew each year? * Click Here to view complete limits of liability and any exclusions. CHW offers service contracts which are not warranties. See policy for specifics on response times.
A home warranty is a service contract that helps protect homeowners against the cost of unexpected covered repairs of their major systems and appliances that break down due to normal wear and tear.*
You must request service as soon as the malfunction is discovered and prior to the expiration of Your Agreement term. (Refer to Your Coverage Details for information on how to request service.) Upon request for service, We will begin contacting Service Provider (s) within 4 hours.