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Difficult conversations often require careful consideration, empathy, and effective communication skills in order to navigate the emotional complexity of the discussion. It is common for people to procrastinate , backpedal, and dodge to avoid having difficult conversations.
Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at Harvard Law School, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - Difficult Conversations: How to Discuss What Matters Most, [1] and Thanks for the Feedback: The Science and Art of Receiving Feedback ...
Crucial Conversations: Tools for Talking When Stakes Are High was first published in 2002 by McGraw-Hill, with a second edition published in 2012, [1] and a third edition published in 2022. [2] A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has ...
The introduction states that Fierce Conversations is a "guide to tackling your toughest challenges and enriching relationships with everyone important to your success and happiness through principles, tools, and assignments designed to direct you through your first fierce conversations with yourself on to the most challenging and important conversations facing you."
You Just Don't Understand: Women and Men in Conversation is a 1990 non-fiction book on language and gender by Deborah Tannen, a professor of sociolinguistics at Georgetown University. It draws partly on academic research by Tannen and others, but was regarded by academics with some controversy upon its release.
Those who use precision questioning (also called "PQers") describe [citation needed] PQ conversations as those analytical opportunities motivated by an attempt to get to precise answers, or to identify where no answer is available. However, when "drilling" into a topic, practitioners endeavor to avoid the use of personalization (blame or shame).
A Complete Collection of genteel and ingenious Conversation, according to the most polite mode and method now used at Court, and in the best Companies of England, commonly known as A Complete Collection of Genteel and Ingenious Conversation, or more simply as Polite Conversation, is a book by Jonathan Swift offering an ironic and satirical commentary on the perceived banality of conversation ...
A variety of benefits were reported, including "conversations and meetings were notably more efficient, with issues being resolved in 50-80 percent less time." [23] A 2014 study examined the effects of combined NVC and mindfulness training on 885 male inmates of the Monroe Correctional Complex in Monroe, Washington. The training was found to ...