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The front office in the hotel industry, also called the reception area, which the receptionist is the one who get in touch with the customers, most importantly, confirm their reservation and answering their questions. [5] The receptionist in the front office will pick up phone calls from customers too, welcome customers and also help customers ...
The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to ...
Hotels operate 24 hours a day, as such they typically continue to provide front desk services around the clock. The night auditor carries out the duties of the front desk agent (such as check ins, check outs, room changes, dealing with emergency situations, reservation and customer complaint handling) as well as performing wake up calls and providing concierge services and other duties carried ...
The group of friends from Georgia went to Nashville for a concert. When they got to their hotel, they said no one was working at the front desk.
Hoteling is reservation-based unassigned seating; employees reserve a workspace before they come to work in an office. An alternate method of handling unassigned seating is hot desking , which does not involve reservations; with hot-desking, a worker chooses a workspace upon arrival, rather than reserving it in advance.
The front desk for the receptionist at a hotel Topics referred to by the same term This disambiguation page lists articles associated with the title Hotel desk .
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