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The company was formed in 1980 as EchoStar Communications by Charlie Ergen, Candy Ergen, and Jim DeFranco, as a distributor of C-band satellite television systems. [2] In 1987, EchoStar applied for a satellite television broadcast license with the FCC and was granted access to orbital slot 119° west longitude in 1992.
Unhappy satellite TV subscribers -- most customers of DirecTV and Dish Network -- have been complaining by the thousands to the Better Business Bureau. More than 53,000 satellite customers have ...
Dish Network is working to recover from a cyberattack that disrupted its internal servers and customer-service operations — and said the hack may have resulted in the theft of personal ...
The service's "exclusive" high-definition channels were migrated to the Dish Network system. Commercial satellite TV services are the primary competition to cable television service, although the two types of service have significantly different regulatory requirements (for example, cable television has public access requirements, and the two ...
DirecTV was awarded a J.D. Power award for residential cable and satellite TV customer satisfaction in 2007. [130] DirecTV's customer service is provided by many third-party owned call centers both inside and outside the United States.
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