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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [ 1 ] although its official name is "directory assistance".
The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
Where available, 211 is operated by a private non-profit community-service organization, local government or local United Ways, which are part of the broader United Way Worldwide network. 211 provides information and referral to callers on where to obtain assistance from local and national social service programs, local and national ...
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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
USA.gov's search engine supports transparency of government information by providing access to government web pages from U.S. federal, state, local, tribal, and territorial governments. The portal features navigation aids and agency-produced databases such as frequently asked questions, [ 5 ] government forms, [ 9 ] recalls, [ 10 ] and ...
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call.