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360-degree feedback (also known as multi-rater feedback, multi-source feedback, or multi-source assessment) is a process through which feedback from an employee's colleagues and associates is gathered, in addition to a self-evaluation by the employee.
360 degree feedback contains elements of self, peer and manager appraisal as it aims to incorporate feedback from multiple sources to produce a more comprehensive evaluation of the appraisee. [98] The feedback is divided to reflect formative and summative domains – formative feedback is taken from peers; Summative feedback is taken from managers.
Clark L. Wilson (August 31, 1913 – August 12, 2006 in Winchester, Virginia) was an American industrial psychologist who introduced the concept of 360 feedback surveys for management training and development applications. From 1970-1973 he developed his first 360-degree feedback survey, the "Survey of Management Practices". It was based on a ...
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