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Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.
A thesaurus (pl.: thesauri or thesauruses), sometimes called a synonym dictionary or dictionary of synonyms, is a reference work which arranges words by their meanings (or in simpler terms, a book where one can find different words with similar meanings to other words), [1] [2] sometimes as a hierarchy of broader and narrower terms, sometimes simply as lists of synonyms and antonyms.
Commercial law (or business law), [1] which is also known by other names such as mercantile law or trade law depending on jurisdiction; is the body of law that applies to the rights, relations, and conduct of persons and organizations engaged in commercial and business activities.
The Legal Information Institute (LII) is a non-profit public service of Cornell Law School that provides no-cost access to current American and international legal research sources online. Founded in 1992 by Peter Martin and Tom Bruce , [ 2 ] [ 3 ] LII was the first law site developed on the internet. [ 4 ]
In 1979, Crosby published his first business book, Quality Is Free, with the subtitle The Art of Making Quality Certain. This book gained prominence during a critical period for North American industry, when, between the late 1970s and early 1980s, North American manufacturers were losing market share to Japanese products, which were ...
Quality Control is the ongoing effort to maintain the integrity of a process to maintain the reliability of achieving an outcome. Quality Assurance is the planned or systematic actions necessary to provide enough confidence that a product or service will satisfy the given requirements.
A law book is "a work of legal doctrine". [1] It consists of "law talk", that is to say, propositions of law. [2] "The first duty of a law book is to state the law as it is, truly and accurately, and then the reason or principle for it as far as it is known". [3] The "first requisite in a law-book is perfect accuracy". [4]
Landmark Cases in Family Law; Landmark Cases in the Law of Contract; Landmark Cases in the Law of Restitution; Landmark Cases in the Law of Tort; Law book; The Law of Nations; The Laws of Australia; The Laws of New Zealand; Learning the Law; Legal Positivism (book) Législation ottomane; Legislative Methods and Forms; Liber Horn; Lions in the ...