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Redress Scotland is the redress scheme for child abuse in Scotland following the Scottish Child Abuse Inquiry. Based in Glasgow, it is an executive non-departmental public body of the Scottish Government. The organisation was created by the passing of the Redress for Survivors (Historical Child Abuse in Care) (Scotland) Act 2021 [1]
The SPSO is responsible for looking at complaints made by individual members of the Scottish public about most organisations providing public services in Scotland including councils, the National Health Service, housing associations, the Scottish Government and its agencies and directorates, universities and colleges, prisons and most Scottish ...
The Scottish Child Abuse Inquiry was established in October 2015 to inquire into cases of abuse of children in care in Scotland. [ 1 ] [ 2 ] It was to report and make recommendations within four years by 2019.
The Care Inspectorate (formally known as Social Care and Social Work Improvement Scotland) (Scottish Gaelic: Coimisean a’ Chùraim) is a scrutiny body which supports improvement. They look at the quality of care in Scotland to ensure it meets high standards. Where improvement is needed, they support services to make positive changes.
An Act of the Scottish Parliament to establish a scheme of financial redress and related support for and in respect of survivors of historical child abuse in certain residential care settings in Scotland; to establish Redress Scotland and provide for its functions; to make provision for reporting by certain persons in relation to their redress ...
The Property Ombudsman scheme can look at complaints made by consumers against agents registered with the scheme. This may include complaints about poor or incompetent service, including for example: communication and record keeping, marketing and advertising, complaints handling, instructions, terms of business, commission and termination, fees, referencing and inventories.
In March 2010, McNeill urged Scottish police forces to adopt common guidelines about recording complaints. [5] Later that year McNeill reported a further rise in complaints received for the 2010/11 period, also noting that police bodies were highlighting in their final responses to complainers a right of redress to the commissioner. [6]
The Police Investigations and Review Commissioner (PIRC) is the executive non-departmental public body of the Scottish Government responsible for investigating complaints by members of the public against Police Scotland; and the Scottish operations of the National Crime Agency, British Transport Police, Civil Nuclear Constabulary, Ministry of Defence Police, and HM Revenue and Customs.