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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith.In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.

  4. Package redirection scam - Wikipedia

    en.wikipedia.org/wiki/Package_redirection_scam

    A package redirection scam is a form of e-commerce fraud, where a malicious actor manipulates a shipping label, to trick the mail carrier into delivering the package to the wrong address. This is usually done through product returns to make the merchant believe that they mishandled the return package, and thus provide a refund without the item ...

  5. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  6. Friendly fraud - Wikipedia

    en.wikipedia.org/wiki/Friendly_fraud

    Friendly fraud, also known as ... Once approved, the chargeback cancels the financial transaction, and the consumer receives a refund of the money they spent. [1]

  7. I’ve been scammed — will my bank refund the money? - AOL

    www.aol.com/finance/do-banks-refund-scammed...

    Whether your bank refunds money lost in a scam depends on several factors: the type of scam, how you sent the funds, the bank’s policies and if you authorized the transaction. Learn more in our ...

  8. Beware Text Alert Scams This Holiday Season: 4 Tips To ...

    www.aol.com/beware-text-alert-scams-holiday...

    One of the big scams this year involve text alerts, especially those that ping on your phone to inform you that your package has shipped or there was an issue with the delivery. However ...

  9. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.