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2. Bugzilla - Wikipedia

   en.wikipedia.org/wiki/Bugzilla

   Bugzilla is a web-based general-purpose bug tracking system and testing tool originally developed and used by the Mozilla project, and licensed under the Mozilla Public License. Released as open-source software by Netscape Communications in 1998, it has been adopted by a variety of organizations for use as a bug tracking system for both free ...

3. Mantis Bug Tracker - Wikipedia

   en.wikipedia.org/wiki/Mantis_Bug_Tracker

   Mantis Bug Tracker is a free and open source, web-based bug tracking system.The most common use of MantisBT is to track software defects.However, MantisBT is often configured by users to serve as a more generic issue tracking system and project management tool.

4. Request Tracker - Wikipedia

   en.wikipedia.org/wiki/Request_Tracker

   This task included setting up a ticketing system for the help desk. Initially he set up a Linux server to run "req", [6] but later he identified that the command line interface was limiting usage. Over the next two years he created and maintained WebReq, a web based interface for req written in Perl. Eventually the req portions were removed and ...

5. OTRS - Wikipedia

   en.wikipedia.org/wiki/OTRS

   OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).

6. PIER Systems - Wikipedia

   en.wikipedia.org/wiki/PIER_Systems

   PIER Systems, Inc. is a company that develops and supports an on-demand, web-based, communications software called The PIER System.Their product is designed for information management, crisis communications, business continuity, disaster recovery, public relations, mass notification, news monitoring, press release distribution and the management of documents, contacts, inquiries, and media. [1]

7. Jira (software) - Wikipedia

   en.wikipedia.org/wiki/Jira_(software)

   Jira (/ ˈ dʒ iː r ə / JEE-rə) [4] is a software product developed by Atlassian that allows bug tracking, issue tracking and agile project management.Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.