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Unicode support Custom fields SLA [30] Plugin API [31] Multiple projects Full-text search Indexed full-text search Indexed file search Edit conflict warning Apache Bloodhound: Yes, integrated wiki Yes Yes Yes Yes No Yes Yes (as of 0.6) Yes Yes [32] uses Whoosh No No Assembla Tickets
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...
With the release of version 8 in July 2021 the product was renamed to IBM Maximo Manage. [ 4 ] Maximo is designed to assist an organisation in managing its assets such as buildings, vehicles, fire extinguishers, equipment recording details such as details, maintenance schedules and participating in workflows to manage the assets.
AOL Tech Live Support provides 24x7 access to AOL experts along with assistance for nearly any technical issue you might have, on nearly any device.
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
The Fast Adaptive and Secure Protocol (FASP) is a proprietary data transfer protocol.FASP is a network-optimized network protocol created by Michelle C. Munson and Serban Simu, productized by Aspera, and now owned by IBM subsequent to its acquisition of Aspera.
Nacho De Marco had a funny remark when we asked him whether AI would hurt his business, BairesDev, which provides software engineering support to companies on an outsourcing/staff augmentation basis.
U.S. stocks closed higher as investors digested a slew of corporate earnings reports, including some from the so-called Magnificent 7. The broad S&P 500 index closed up 0.51%, or 31.86 points, to ...