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Unicode support Custom fields SLA [30] Plugin API [31] Multiple projects Full-text search Indexed full-text search Indexed file search Edit conflict warning Apache Bloodhound: Yes, integrated wiki Yes Yes Yes Yes No Yes Yes (as of 0.6) Yes Yes [32] uses Whoosh No No Assembla Tickets
The latest IBM OS/2 Warp version is 4.52, which was released for both desktop and server systems in December 2001. IBM is still delivering defect support for a fee. [49] [50] IBM urges customers to migrate their often highly complex applications to e-business technologies such as Java in a platform
Team OS/2 was a significant factor in the spread and acceptance of OS/2.Formed in February 1992, Team OS/2 began when IBM employee Dave Whittle, recently appointed by IBM to evangelize OS/2 online, [1] formed an internal IBM discussion group titled TEAMOS2 FORUM on IBM's worldwide network, which at the time, served more individuals than did the more academic Internet.
A team was set up consisting of IBM engineers led by John Siegfried and a large number of American Airlines' staff led by Malcolm Perry, taken from booking, reservations, and ticket sales, calling the effort the Semi-Automated Business Research Environment, or SABRE. [citation needed] A formal development arrangement was signed in 1957.
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
IBM CICS (Customer Information Control System) is a family of mixed-language application servers that provide online transaction management and connectivity for applications on IBM mainframe systems under z/OS and z/VSE. CICS family products are designed as middleware and support rapid, high-volume online transaction processing.
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...
PTC Integrity Lifecycle Manager was previously known under different brands, including MKS Source, MKS Integrity Manager, Implementer (for IBM i), and others. These were consolidated under a single brand, with the release of MKS Integrity 2007 in July 2007, which was acquired by PTC and finally renamed PTC Integrity in 2011. [ 6 ]
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