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People, process and technology is one commonly used definition, [1] process, organization and technology is another. [2] An organization is a complex system for delivering value. An operating model breaks this system into components, showing how it works. It can help different participants understand the whole.
A simpler framework is used in the literature on Enterprise Architecture. Strategy is converted into capabilities, using a capability map, and each capability is described in terms of "people", process and technology. A target operating model can be a one-page document – the operating model Canvas is an example. [3]
Another way to think about a capability is that it is an assembly of people, process and technology for a specific purpose. [4] Capability Management is the active management, over time, of the portfolio of capabilities in a firm – their development and depreciation in conscious response to changes in the business environment.
Sociotechnical systems (STS) in organizational development is an approach to complex organizational work design that recognizes the interaction between people and technology in workplaces. The term also refers to coherent systems of human relations, technical objects, and cybernetic processes that inhere to large, complex infrastructures.
Technology transfer (TT), also called transfer of technology (TOT), is the process of transferring (disseminating) technology from the person or organization that owns or holds it to another person or organization, in an attempt to transform inventions and scientific outcomes into new products and services that benefit society.
"Procedures are to people what software is to hardware" is a common analogy that is used to illustrate the role of procedures in a system. People: Every system needs people if it is to be useful. Often the most overlooked element of the system is the people, probably the component that most influences the success or failure of information systems.
Human performance technology (HPT), also known as human performance improvement (HPI), or human performance assessment (HPA), is a field of study related to process improvement methodologies such as organization development, motivation, instructional technology, human factors, learning, performance support systems, knowledge management, and training.
The technology adoption lifecycle is a sociological model that describes the adoption or acceptance of a new product or innovation, according to the demographic and psychological characteristics of defined adopter groups. The process of adoption over time is typically illustrated as a classical normal distribution or "bell curve".