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A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English-speaking popu
Open Government Data (OGD) Platform India [1] [2] or data.gov.in is a platform for supporting Open data initiative of Government of India. This portal is a single-point access to datasets, documents, services, tools and applications published by ministries, departments and organisations of the Government of India .
Government employees in the union government in 56 ministries [1] and departments under latter as of 1 July 2023 has 48.67 lakhs working employees and about 77 lakhs retired employees on rolls. [2] Indian Railways with 1.3 million employees has highest number of employees in union government. [3]
Dearness Allowance (DA) is a cost-of-living adjustment, an increase made to the basic pay of government officials and public sector workers’ employees. Public sector unit employees are also government employees, but not civil servants. Some private sector employees and civil servant, are pensioners in India.
Schemes that the central government fully funds are referred to as "central sector schemes" (CS). In contrast, schemes mainly funded by the center and implemented by the states are "centrally sponsored schemes" (CSS). [1] In the 2022 Union budget of India, there are 740 central sector (CS) schemes. [2] [3] and 65 (+/-7) centrally sponsored ...
In December, staffing shortages led the 911 center to begin regularly routing calls through the Raleigh-Wake center, The N&O reported. Calls would ring for 30 seconds before automatically ...
The federal government is for the first time requiring nursing homes to have minimum staffing levels after the COVID-19 pandemic exposed grim realities in poorly staffed facilities. The change ...
The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]