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Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
[2] [3] One of the most famous opening lines, "It was the best of times, it was the worst of times", starts a sentence of 118 words [4] that draws the reader in by its contradiction; the first sentence of the novel, Yes even contains 477 words. Moby-Dick's "Call me Ishmael." is an example of a short opening sentence.
The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]
Rules generally determine the time-keeping system, the rights and responsibilities of the players, scoring techniques, preset boundaries, and each player's goals. The rules of a game may be distinguished from its aims. [17] [18] For most competitive games, the ultimate aim is winning: in this sense, checkmate is the aim of chess. [19]
A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...
Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. . Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government
The game may for example be played with a chessboard and Scrabble pieces, with one player letters and the other backs. The historical version of reversi starts with an empty board, and the first two moves made by each player are in the four central squares of the board.
A general sales agent is a sales agent for an airline company who is authorized to sell travel tickets and assist the public with travel-related needs. [ 1 ] [ 2 ] [ 3 ] Its duties also include performing tasks that aid in the company's achievement of its sales objectives.
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