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IT Management refers to IT related management activities in organizations. MIS is focused mainly on the business aspect, with a strong input into the technology phase of the business/organization. A primary focus of IT management is the value creation made possible by technology. This requires the alignment of technology and business strategies.
Business–IT alignment (B/I alignment) is a process in which an organization integrates and utilizes information technology (IT) to achieve business objectives.It is the ability of IT to produce business value which means the process of establishing an environment where both IT and business professionals are capable of working together in order to achieve common goals in any specific area of ...
An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a computer system — including all hardware, software, and peripheral equipment — operated by a limited group of IT users, and an IT project usually refers to the commissioning and implementation of an IT ...
Information technology governance is a subset discipline of corporate governance, focused on information technology (IT) and its performance and risk management.The interest in IT governance is due to the ongoing need within organizations to focus value creation efforts on an organization's strategic objectives and to better manage the performance of those responsible for creating this value ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Enterprise IT management was developed in response to a growing need by IT organizations to gain more value from investments made in IT capabilities, infrastructure and resources. With the vast majority of the IT budget allocated to operational overheads and IT organized along technical functions, EITM proposes a set of capabilities that enable ...