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to apply important terminology, facts, concepts, principles, analytic techniques, and theories in IT management when analyzing complex factual situations. to integrate (or synthesize) important facts, concepts, principles, and theories in IT management when developing solutions to IT management multifaceted problems in complex situations. [20]
Information technology governance is a subset discipline of corporate governance, focused on information technology (IT) and its performance and risk management.The interest in IT governance is due to the ongoing need within organizations to focus value creation efforts on an organization's strategic objectives and to better manage the performance of those responsible for creating this value ...
Information technology (IT) is a set of related fields that encompass computer systems, software, programming languages, data and information processing, and storage. [1] IT forms part of information and communications technology (ICT). [2]
Other implementation methods include (1) risk profile analysis (figure out what needs to be measured and what risks are associated with it), (2) Decide on the Diversification of projects, infrastructure and technologies (it is an important tool that IT portfolio management provides to judge the level of investments on the basis of how ...
Problem management policies and procedures - controls designed to identify and address the root cause of incidents. Technical support policies and procedures - policies to help users perform more efficiently and report problems. Hardware/software configuration, installation, testing, management standards, policies, and procedures.
Enterprise IT management (EITM) is a strategy which details how organizations can transform the management of IT to maximize business value. As a strategy for increasing the business relevance of the IT function, EITM considers the need for IT organizations to start operating as a service-based business.
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