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The International Business Communication Standards (IBCS) are practical proposals for designing business communication, available for free use under a Creative Commons license (CC BY-SA). IBCS are used to optimize reports, presentations, and dashboards in terms of their conceptual design, visual perception, and semantic notation.
Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization. [1] Communication in business can be internal which is employee-to-superior or peer-to-peer, overall it is organizational communication.
A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has sold more than 2 million copies and has been translated into 28 languages. [3] Crucial Conversations was ranked by Business Insider as one of the most popular business books of 2013. [4]
Effective Public Relations is a book published in 1952 by University of Wisconsin professor Scott M. Cutlip and Allen H. Center. It was the first textbook in the field of public relations and introduced the "Seven Cs of communication". [1]
The International Journal of Business Communication is a quarterly peer-reviewed academic journal covering the field of business communication.The editors-in-chief are Jacqueline and Milton Mayfield (Texas A&M International University).
Business letters are the most formal method of communication following specific formats. They are addressed to a particular person or organization. A good business letter follows the seven C's of communication. The different types of business letters used based on their context are as follows, Letters of inquiry; Letters of claim/complaints