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  2. Centralized Public Grievance Redress and Monitoring System

    en.wikipedia.org/wiki/Centralized_Public...

    It was created in June 2007 by the Department of Administrative Reforms & Public Grievances. [2] Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments.

  3. Ministry of Personnel, Public Grievances and Pensions

    en.wikipedia.org/wiki/Ministry_of_Personnel...

    The Department of Administrative Reforms and Public Grievances is to facilitate the pursuit of excellence in governance through the promotion of: Improvements in Government structures and processes; Citizen-friendly initiatives including redressal of public grievances; Documentation, incubation and dissemination of best practices

  4. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  5. E-Daakhil - Wikipedia

    en.wikipedia.org/wiki/E-Daakhil

    E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2] [3] [4] [5]

  6. Central Board of Indirect Taxes and Customs - Wikipedia

    en.wikipedia.org/wiki/Central_Board_of_Indirect...

    It oversees the administration of indirect taxes, including customs duties, excise duties, and the Goods and Services Tax (GST). CBIC's function also extends to prevention of smuggling, illicit financial activities, and regulation and control of narcotics through its attached/subordinate offices.

  7. Citizen's Charter and Grievance Redressal Bill, 2011 - Wikipedia

    en.wikipedia.org/wiki/Citizen's_Charter_and...

    The Bill seeks to confer on every citizen the right to time-bound delivery of specified goods and services and to provide a mechanism for Grievance Redressal.The Bill makes it mandatory for every public authority to publish a Citizen's Charter within six months of the commencement of the Act, failing which the official concerned would face action, including a fine of up to Rs. 50,000 from his ...

  8. Category:Ministry of Personnel, Public Grievances and ...

    en.wikipedia.org/wiki/Category:Ministry_of...

    Pages in category "Ministry of Personnel, Public Grievances and Pensions" The following 13 pages are in this category, out of 13 total. This list may not reflect recent changes .

  9. Kelkar committee on PPP in India - Wikipedia

    en.wikipedia.org/wiki/Kelkar_committee_on_PPP_in...

    Kelkar committee to evaluate PPP in India was a committee set up to study and evaluate the extant public-private partnership (PPP) model in India. [1] The committee was set up by India's central government and headed by Vijay Kelkar. The committee was set up following 2015 Union budget of India by the then finance minister of India Arun Jaitley ...