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  2. BBB Reveals America's Most Complained-About Businesses - AOL

    www.aol.com/news/2012-03-02-bbb-reveals-americas...

    Complaints lodged with the BBB fell about 7%, to 927,000. In practical terms, those numbers suggest that more Americans are being smart about their shopping, looking into businesses' reputations ...

  3. Better Business Bureau - Wikipedia

    en.wikipedia.org/wiki/Better_Business_Bureau

    The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.

  4. Yelp - Wikipedia

    en.wikipedia.org/wiki/Yelp

    Yelp Inc. is an American company that develops the Yelp.com website and the Yelp mobile app, which publishes crowd-sourced reviews about businesses. It also operates Yelp Guest Manager, a table reservation service. It is headquartered in San Francisco. Yelp was founded in 2004 by former PayPal employees Russel Simmons and Jeremy Stoppelman.

  5. Choice Hotels - Wikipedia

    en.wikipedia.org/wiki/Choice_Hotels

    Website. www.choicehotels.com. Choice Hotels International, Inc., is an American multinational hospitality company based in North Bethesda, Maryland. The company, which is one of the largest hotel chains in the world, [3][4] owns several hotel brands ranging from upscale to economy.

  6. Quality Inn - Wikipedia

    en.wikipedia.org/wiki/Quality_Inn

    Quality Inn was founded in 1939 as Quality Courts United, which was the first hotel chain in the United States. By 1946, the association grew to 50 hotels and to 100 hotels by 1952. [ 3 ] The group was among the first in the industry to offer wall-to-wall carpeting, daily linen changes, 24-hour desk service, and in-room telephones.

  7. The hot new status symbol: phone calls

    www.aol.com/hot-status-symbol-phone-calls...

    "The verbatims we heard were things like, 'Well, if I'm paying $500 for a premium card from Barclays or Amex or whatnot, then part of the service for me is phone,'" said Eric Buesing, a partner at ...