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Windows 11 Windows 10. If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.
Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.
Before you start, make sure that your Windows 11 PC supports Bluetooth. For more info on how to check, see Fix Bluetooth problems in Windows . If you need help adding a device without Bluetooth capabilities, see Add a device to a Windows PC .
If you are having problems with Bluetooth audio devices (or Bluetooth in general) in Windows 11, see Fix Bluetooth problems in Windows. If pressing the Connect button in action center doesn't find your device in Windows 10, here are some things to try:
Update Surface devices and Windows. Download the latest drivers and firmware updates to keep your Surface devices performing their best.
Windows isn't detecting the headset, camera, or microphone. If the previous troubleshooting steps do not resolve the problem and Windows is not even detecting your microphone, try reinstalling your audio drivers: Right-click the Start button and select Device Manager.
If that doesn't work, try uninstalling the audio driver (it will reinstall automatically). If that doesn't work, try using the generic audio driver that comes with Windows. If you're having audio issues after installing updates, try rolling back your audio driver.
Launch the Wireless Display app by entering “wireless display” in the search box on the taskbar and select Wireless Display in the list of results. Note: The Wireless Display app is available on devices running Windows 11, version 22H2 and later.
The Microsoft Mouse and Keyboard Center is an app that helps you make the most out of your Microsoft keyboard and mouse. Mouse and Keyboard Center helps you personalize and customize how you work on your PC. This app is not available for Windows S mode. Download the latest release of Mouse and Keyboard Center:
If you're having problems with Windows 11 on your PC or you want a fresh copy of Windows 11 without the clutter of old files or apps, you can reinstall Windows 11 to try and fix your issues and return your PC to a cleaner state.