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We know that dealing with the loss of a loved one is very difficult. AOL has processes in place to request the closure of the deceased user's account, to request the suspension of billing and premium services, and in certain circumstances to request content of the account. We cannot provide passwords or other login details.
Changing your password on Gmail is easy, even if you don't remember your password. Here's a step-by-step guide to recovering your account.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account.
To reset your Gmail password, you'll need to select the "Forgot password" option on the login screen. Once you click this option, you'll be asked to provide Google with your recovery phone number ...
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
From here, choose, "My account has been compromised" and you will be directed to the Gmail account recovery form. Show comments. Advertisement. Advertisement. In Other News. Entertainment.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper.