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The process of filing an auto insurance claim starts at the scene of the accident. ... your first course of action is to call your company and find out if there is a customer care representative ...
[8] [9] Progressive boasts being the first auto insurance company to have a website and to allow customers to purchase policies via that site. Later, Progressive would pioneer the use of mobile browsers and smartphone apps for rating and managing policies. [10] It was also the first to offer 24/7 claims reporting. [11]
If you have a $500 deductible, you’d really be receiving $1,000 for your auto insurance claim. In that instance, filing a car insurance claim could help save you money.
Auto insurers tend to issue two-party checks to reduce the chances the funds are used for something other than the intended repair. However, the check is not always written to you and the mechanic.
Prior to being named CEO, Griffith served as Progressive's Personal Lines Chief Operating Officer since April, 2015, overseeing Progressive's Personal Lines, Claims, and Customer Relationship Management groups. Griffith joined Progressive as a Claims Representative in 1988 and has served in many key leadership positions during her tenure.
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Instead, pay attention to each company's reputation for customer service and claims handling. Dig deeper: 9 ways to save on car insurance for seniors and retirees 4.