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Alaska Airlines was the launch customer for the MD-83 and operated many ... Alaska Airlines began service from ... needs to go through a lengthy training course, ...
Course content typically includes greeting the customer (either by phone or in person), questioning to understand the customer’s need or problem, listening, confirming understanding, responding with value, using positive language, eliminating jargon, concluding the phone or face-to-face interaction, dealing with angry customers, and the importance of body language and tone of voice.
Alaska Air Group was formed in 1985 as a holding company for Alaska Airlines, and a year later it acquired Horizon Air and Jet America Airlines. Jet America Airlines was merged into Alaska Airlines in 1987. [4] In 2011, Alaska Air Group replaced the AMR Corporation in the Dow Jones Transportation Average following AMR's filing for bankruptcy. [5]
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Built in 1951, the airport was served in the 1950s by Alaska Airlines, Northwest Orient, Pacific Northern Airlines and Reeve Aleutian Airways, using aircraft ranging from Douglas DC-3s to Boeing 377s, [6] and was also a refuelling stop for Canadian Pacific Air Lines service to the Far East (one such aircraft being involved in a 1951 disappearance).
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JAMM AQUINO / DEC. 3, 2023 The U.S. Department of Transportation approved the proposed merger between competitors Alaska and Hawaiian airlines today, the final regulatory hurdle for the $1.9 ...
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