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12: The Elements of Great Managing is a 2006 New York Times bestseller written by Rodd Wagner and James K. Harter. It is the sequel to First, Break All the Rules, although the first book was written by Marcus Buckingham and Curt Coffman. Both books are based on The Gallup Organization's research on employee engagement and database of employee ...
In the 1990s, Gallup developed a set of 12 questions it called Q12 to help businesses gauge employee engagement, [30] it entered partnerships to conduct polls for USA Today and CNN, [31] and launched its Clifton StrengthsFinder online assessment tool. [32] In 1999, Gallup analysts wrote First, Break All the Rules, a bestselling book on ...
The report, which Gallup published on Feb. 29, measured employee engagement through 12 factors, most of which assess feelings of satisfaction, recognition, and being cared for and supported.
Increasing engagement is a primary objective of organizations seeking to understand and measure engagement. Gallup defines employee engagement as being highly involved in and enthusiastic about one's work and workplace; engaged workers are psychological owners, drive high performance and innovation, and move the organization forward.
The annual employee engagement chart seems a bit more problematic, because one metric is a chart of best-practice organizations as determined by Gallup. We'd need a media source indicating the results shown on the chart are notable, and not just a way to promote Gallup's survey activities and methodologies.
Grade-school teachers also ranked well, at 67%, but the perception of their trustworthiness fell from 74% three years ago, according to Gallup's November telephone poll of more than 1,000 adults.
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